Refund policy

Returns & Refunds

We want you to love your Quiet Country purchase. Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.

However, if your order arrives damaged, defective, misprinted, or you receive the wrong item, we're here to help.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, misprinted, or incorrect, contact us at Quietcountryshop@gmail.com within 30 days of receiving your order.

Please include:

Your order number
A brief description of the problem
Clear photos showing the issue

Once we've reviewed your request, we'll let you know whether a replacement or refund has been approved.

Returns

Please do not return an item without contacting us first. In many cases involving a damaged, defective, or incorrect item, a physical return may not be necessary.

If a return is required, we will provide instructions before the item is sent back. Unauthorized returns may not be accepted.

Exchanges

Because our products are made to order, we do not offer exchanges for different sizes, colors, or designs. Please review the product information and sizing guide carefully before placing your order.

If you received the wrong item or your product arrived damaged or defective, please contact us so we can make it right.

Refunds

If your refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Your bank or credit card company may require additional processing time.

If more than 15 business days have passed since we approved your refund, please contact us at Quietcountryshop@gmail.com.